Customer Service Survey – Are utitlities companies looking after you?

Posted on April 18, 2012. Filed under: CRM, customer complaints management, customer relationship management, customer service, Customer services, gas, OFGEM, research, survey, utilities, water | Tags: #cdcrespond, #customercomplaints, #customercomplaintsmanagement, #customerservice, #custser, #custserv, #ofgem, #poorcustomerservice |

We are conducting a quick survey on behalf of a client and hoped you might spare five minutes to click on the link and complete the survey.

The findings of this research will be used to prove to gas, electricity and water businesses in the UK that there needs to be a cultural change towards fair and efficient customer service, a change that would positively impact us all.

If you could share …the link / forward it to your own contacts we would really appreciate it.

Thanks!

Caroline
http://www.surveymonkey.com/s/utilitiesfeedback