CRM app for iPad from CDC Software.
CDC Software Announces Pivotal CRM for the iPad
April 17, 2012 – CDC Software, today announced that its flagship CRM suite, Pivotal CRM is now available as an iPad application. The development of the iPad version recognises the increased use of tablet computers in the workplace.
The Pivotal CRM suite includes software tools for sales force automation (SFA), e-marketing automation, lead management and customer service management. It also supports partner management, mobile CRM, analytics and call scripting.
“Pivotal CRM for the iPad makes it quick and easy for sales, marketing and customer service professionals to access customer information and bespoke CRM processes from any location, at any time. Competitive advantage comes from intelligent and timely customer and partner communications. We are ensuring that this advantage is achieved by combining the proven capabilities of Pivotal CRM with the flexible capabilities of the iPad’’ explained Rob Gillam, CRM expert at CDC Software.
Pivotal CRM is a highly flexible set of tools. It can be used as an- off-the-shelf CRM solution or customise to suite the specific needs of the customer business, essentially creating their own iPad applications using the open APIs.
Pivotal CRM for the iPad has been designed to scale to the size of the full screen and to maximize the intuitive features available in one of the world’s most advanced mobile operating systems.
Pivotal CRM for the iPad opens with a highly-visual, personal dashboard. This provides a snapshot view of the information that is most relevant to that particular user. Information displayed in the dashboard can include charts, such as line and bar graphs, web pages and search result lists.
By configuring searches to look at any data within the Pivotal CRM deployment, users get instant online access to information relevant to their job. This can includecustom searches, such as open sales opportunities, approaching deadlines, forecasts, newly acquired accounts with a specified net value, or key company or contacts in a specific area.
Pivotal CRM for the iPad is continually refreshed. New data and updates are reflected instantly while the user is online. When a wireless connection is not available, users can still access previously synchronised CRM data helping them to stay informed wherever they are.
Pivotal CRM for the iPad also includes full integration with Skype, LinkedIn, Facebook and Google Maps.
Pivotal CRM for iPad is available now in the iTunes App Store. Terms, conditions and restrictions apply.
“Pivotal CRM for iPad delivers solutions unmatched in the marketplace by offering the agility needed today, “ said Rob Gillam. “Using the powerful customisation capabilities of the Pivotal CRM platform, the application can be fully personalized to cater for the unique needs of every mobile user in the organisation, such as sales representatives or delivery employees.’’
About Pivotal CRM
CDC Software’s Pivotal CRM is a flexible, powerful customer relationship management solution for organizations that want to use CRM strategically by modeling, enhancing and streamlining their unique sales, marketing, and customer service processes. Built with the user experience in mind, Pivotal CRM offers significant flexibility and customizability, enabling organizations to tailor the system precisely to their users’ needs. With a Microsoft-style interface and role, and task-based navigation, Pivotal CRM is an easy-to-use system that helps reduce the learning curve and increase user adoption. Pivotal CRM embeds Microsoft Outlook and SharePoint, and tightly integrates with the Microsoft Office suite, bringing data to the user when and where they need it, for optimal efficiency.
About CDC Software
CDC Software is a global provider of enterprise software for on-premise and cloud deployments. Leveraging a service-oriented architecture (SOA), CDC Software offers multiple delivery options for their solutions including on-premise, hosted, cloud-based Software as a Service (SaaS) or blended-hybrid deployment offerings. CDC Software’s solutions include enterprise resource planning (ERP), manufacturing operations management, enterprise manufacturing intelligence, supply chain management (demand management, order management and warehouse and transportation management), global trade management, e-Commerce, human capital management, customer relationship management (CRM), complaint management and aged care solutions.
CDC Software delivers innovative and industry-specific solutions to approximately 10,000 customers worldwide within the manufacturing, distribution, transportation, retail, government, real estate, financial services, health care, and not-for-profit industries. For more information, please visit www.cdcsoftware.com.
For more information, please visit www.cdcsoftware.com.
For more information contact: Caroline Howlett Strategic PR cdc@strategicpr.net 01494 434434 @strategicpr @cdcpivotal @cdcrespondrob
